WORK MOTIVATION OF NON-COMMISSIONED POLICE OFFICERS UNDER METROPOLITAN POLICE DIVISION 2, METROPOLITAN POLICE BUREAU

Abstract

The objectives of this study were 1) to compare the work motivation of non-commissioned police officers under the Metropolitan Police Division 2 according to personal factors; 2) to study the work motivation of non-commissioned police officers in the aforementioned division and 3) to propose guidelines for enhancing work motivation. This quantitative research collected data using questionnaires. The sample consisted of 325 non-commissioned police officers. Data were analyzed using descriptive statistics, including frequency, percentage, mean, and standard deviation, as well as inferential statistics. The research findings revealed that the overall work motivation was at a high level, both in terms of motivator factors and hygiene factors. The motivator factor with the highest mean score was achievement and recognition, followed by the nature of the work, responsibility, and advancement. For hygiene factors, the highest mean score was found in the work environment, followed by relationships with colleagues, policies and administration, supervision, and compensation. The comparison of motivation according to personal factors showed that marital status and average monthly income significantly affected motivation at the 0.05 level. However, gender, age, education level, length of service, and rank did not show significant differences.