THE INFLUENCE OF WORK ENVIRONMENT AND KNOWLEDGE MANAGEMENT ON EMPLOYEE PERFORMANCE: A CASE OF SUNSHINE ASSET MANAGEMENT CO., LTD.

Abstract

This study aimed to analyze the impact of working environment and knowledge management on employee performance in the asset management industry, using a case study of Sunshine Asset Management Co., Ltd. The sample consisted of 175 employees selected by multi-stage sampling. A questionnaire was used as the main tool for data collection, and the analysis was performed using descriptive statistics (frequency, percentage, mean, and standard deviation) and inferential statistics (t-test, One-way ANOVA, and Multiple Regression Analysis). The results of the study found that working environment factors, especially physical environment, had a statistically significant positive impact on employee performance at a level of .05, with a predictive power of 36.8%. In addition, knowledge management, especially knowledge storage and retrieval, as well as knowledge transfer and utilization, had a statistically significant impact on employee performance at a level of .05, with a predictive power of 31.9%. These findings reflect that developing a good working environment infrastructure and effective knowledge management are important strategies that organizations can use to increase employee capabilities and organizational success. This study also provides policy recommendations on supporting employees based on marital status. Designing a suitable workplace and developing a knowledge sharing platform to help asset management companies improve their personnel efficiency and organizational competitiveness in the long run.