THE QUALITY OF PUBLIC SERVICE OF THE LAK SI DISTRICT OFFICE BANGKOK

Abstract

The objective of this research was to study the level of quality of public service of the Lak Si District Office Bangkok and compare people’s opinions categorized by personal factors towards the quality of public service of the Lak Si District Office Bangkok. The results of the study revealed that: 1) The quality of public service is high across all aspects, with the subdivision of financial resources scoring the highest average points, followed by the subdivision of registration, subdivision of infrastructure, and administrative subdivision. 2) The population of different genders and ages have differing opinions on the quality of public service, particularly in the subdivision of administration and registration. Additionally, individuals with varying ages and statuses hold differing views on the quality of the subdivision of infrastructure. Moreover, people with different genders and educational levels have differing opinions on the quality of the subdivision of financial resources at a significance level of.05.