THE SUCCESS OF THE REVENUE DEPARTMENT AS AN INNOVATIVE ORGANIZATION IN THE DIGITAL ECONOMY ERA

Abstract

This academic article delves into the exploration of determinants pivotal to the Revenue Department's prowess as an innovative entity in the milieu of the digital economy. It posits that the department's innovation-driven success can be attributed to a multifaceted framework encompassing innovative competency, technology acceptance, innovative leadership, and a culture that promotes innovation. Innovative competency is identified through a combination of knowledge, skills, attitudes, and motivation. Technology acceptance is delineated by perceived ease of use, perceived usefulness, user attitude towards technology, and the behavioral intention to adopt technology. Innovative leadership is characterized by team development capabilities, bold personality traits, adept organizational management, and pronounced social skills. Furthermore, an innovation-promoting organizational culture is described as one that nurtures involvement, consistency, adaptability, and a clear mission. These components collectively forge the foundation for the Revenue Department's innovative excellence in the digital economy era. Additionally, the article highlights the significance of an apt organizational structure, targeted human resource development, a unified vision with aligned goals, and proficient communication strategies as integral to the department's innovative achievements. Aimed at executives of the Revenue Department, this article serves as both a conceptual model and a strategic guideline to augment the department's innovative capacity, thereby enhancing operational efficiency in the rapidly evolving digital environment.