THE INFLUENCE OF PERCEIVED QUALITY ON ONLINE TEACHING SATISFACTION

Abstract

At present, in the era of knowledge economy, knowledge shows explosive growth and changes people's lifestyles and production methods. Only by constantly adapting to this environment and constantly carrying out learning and creation can we lay the foundation for students' sustainable development in the future. As the main users of online teaching platform, college students' perceived satisfaction directly determines the teaching quality. This paper discusses the factors of perceived quality and its influence on satisfaction from the perspective of social students' experience of online teaching, such as laid-off workers, migrant workers, new professional farmers and previous students. Based on expectation theory, this paper summarizes the main research results of the influence of perceived quality on online teaching satisfaction through a comprehensive review of relevant literature and empirical evidence. The results show that the perceived quality has a significant positive correlation with online teaching satisfaction, and the four observation variables of perceived quality, such as reliability, responsiveness, assurance and tangibility, all have a significant positive impact on online teaching satisfaction. The implementer of online teaching should strengthen the promotion and improvement of teaching quality and improve their satisfaction, so as to achieve the sustainable development of online teaching.