THE ANTECEDENT FACTORS ON ORGANIZATIONAL COMMITMENT: A CASE OF COMFORT GROUP BEIJING INTERNATIONAL CONVENTION AND EXHIBITION CO., LTD.

Abstract

The objective of this study was to determine the difference in personal factors, job characteristics, and work experiences that affect the organizational commitment of employees at Comfort Group Beijing International Convention and Exhibition Co., Ltd. The sample used in the research were 204 employees of the company, with the Yamane's formula used to calculate the sample size by non-probability convenience sampling method. The instrument used for data collection was a set of questionnaires. Statistics used for data analysis were frequency, percentage, mean, standard deviation, and multiple regression analysis. The study found that: 1) different personal factors, including gender, had affected the organizational commitment of employees in terms of loyalty to the organization differently with a statistical significance at 0.05 level; 2) job characteristics, including job diversity and participation in the administration, had affected the organizational commitment of employees differently with a statistical significance at 0.05 level, with a predictive power of 50.70%; and 3) work experiences, including stability, reliability, and expectations had affected the organizational commitment of employees differently with a statistical significance at 0.05 level, with a predictive power of 95.10%.