MODEL FOR ENHANCING THE ORGANIZATIONAL PERFORMANCE OF AIRPORTS OF THAILAND PUBLIC COMPANY LIMITED

Abstract

Airports of Thailand Public Company Limited (AOT) is a firm that is vital to Thailand's tourism industry, which considerably contributes to 10% of Thailand's gross domestic product (GDP). Based on market capitalization, AOT is the largest airport firm in the world and the second largest firm listed on the Stock Exchange of Thailand. This paper aims to propose a model for enhancing the organizational performance of AOT. By using the documentary research technique in studying related literatures. The results revealed that model for enhancing the organizational performance of AOT consists of organizational culture, organizational learning, transformational leadership, dynamic capability, and human resource management practices.