Factors related to loyalty of employees in Sichon Hospital Nakhon Si Thammarat Province

Abstract

          This study was cross-sectional descriptive study. The aim to study the level of organizational commitment, expectations and loyalty of workers, and to study the relationship between commitment and expectations regarding organization loyalty in Sichon Hospital. The sample group was 258 employees working at Sichon hospital. Data collected were using a questionnaire. Data were analyzed using descriptive statistics, including frequency, percentage, mean and standard deviation. The relationships of factors effecting to loyalty were analyzed using Chi square test and multiple regression
          The results founded that the level of organize commitment was a good level (xˉ = 3.91, S.D. = 0.73). The organize expectation was a good level (xˉ =3.63, S.D. = 0.73) and the organize loyalty was the excellence level (xˉ =4.27, S.D=0.81). For the factors related to organizational loyalty founded that age, experience duration, type of employment, organize commitment, and organize expectations was a relationship with organizational loyalty in statistically significant 0.05. As the three factors that can predict loyalty to the organization consist the organize commitment (t=8.59, p-value 0.00), organize expectations (t=7.59 p-value 0.00) and age of employee (t=3.65, p-value 0.00) in respectively.