Study of ISO Standard Management System Affecting Work Eefficiency : Case Study of Malaplast Company Limited

Abstract

The purpose of this research were to; (1) to study the effect of ISO standard management system on work efficiency: a case study of Malaplast Co., Ltd. (2) to study the work standards of Malaplast Co., Ltd. employees. The sample group used in this study was 72 employees of Malaplast Co., Ltd. with different genders, ages, education levels, working years, and incomes. This was to improve the implementation method for maximum benefit to the organization. The study method used a simple sampling method, a specific method (Purposive Sampling). The research instrument was a satisfaction questionnaire, which was divided into 4 areas: work standards, product quality, safety, and environmental management. The questionnaire was used as a tool to collect data on the employees' personal status. The statistics used for data analysis were percentage, mean, and standard deviation. The statistical significance level was set at 0.05. The results were processed using ready-made programs. The results of the study found that the overall opinion level on the study of ISO standard management system on work efficiency: a case study of Malaplast Co., Ltd. consisted of work standards: showed high levels of satisfaction; product quality showed high levels of satisfaction; and safety showed high levels of satisfaction. And in terms of environmental management, it was found that there was a high level of satisfaction.