Developing Model of Digital Technicians Competencies in Digital Industries

Abstract

       This research purposes to study 1) the components for developing a competency model for technologists in the digital industry in order 2) to develop a competency model for technologists in the digital industry and 3) to draw up a guideline for developing a competency model for technologists in the digital industry. The researcher uses several research methods, including qualitative research and quantitative research. The researcher also uses qualitative research tools, such as in-depth interviews, focus group discussion, and content analysis. Besides, the researcher uses surveys and questionnaires as quantitative research tools. The researcher uses statistics to analyze the data such as frequency, percentage, mean, and standard deviation using the statistical analysis system. The population in this research includes 1) a group of experts and practitioners working in the digital industry with a focus on the software industry, digital service industry as well as digital content industry, who have participated in in-depth interviews with 7 people 2) a group of experts and entrepreneurs involved in the digital industry who have participated in the focus group discussion 15 persons 3) a sample of 428 respondents.

       This research concludes that the main components for developing a competency model for technologists in the digital industry are as follows: 1) Computer-Skill-for-Technology Digital 2) Knowledge of Digital Transformation skills 3) Knowledge of Digital literacy skills. 4) Data Analysis and System design skills 5) Communication and Problem-solving Skills 6) Managerial Skills 7) Continuous Process Improvement 8) Professional Attributes 9) Emotional Maturity 10) Growth Mindset. The experts had assessed the practical guideline for developing a competency model for technologists and concluded that the guideline is appropriate and consistent with the content and is practical for further use and development.