Approaches for Potential Development of Academic Support Staffs in King Mongkut’s University of Technology North Bangkok

Abstract

          The objectives of this research are to study the problems, the needs, and the approaches for potential development of academic support staffs in King Mongkut’s University of Technology North Bangkok. Information acquired from a total of 304 academic support staffs in King Mongkut’s University of Technology North Bangkok were selected by Purposive Sampling technique. The research tools used in this study were interview forms and questionnaires. The analyzed statistical values were percentage, frequency, average, and standard deviation. The analysis of difference (T-Test) and variance (F-test) resulted that

          1. The overall need of the academic support staffs for the knowledge development is in high level. Considering the top 3 needs in knowledge development, we found that the need of the academic support staffs in development of specific knowledge for their job position, is the highest. The second place is the need in the knowledge about applications of new technology for efficiency development. And, the third place is for the need of knowledge in time management for achieving job-related goals. Meanwhile, the need for skills development is also high in overall. Considering the top 3 needs in skills development, the need in development of specific skills for their job position, is the highest. The second place are the need in development of communication and teamworking skills. And, also for the need of knowledge in time management for internet data storage and management. Finally, the overall need for preferrable attributes development is in the high level. Considering the top 3 needs in preferable attributes development, the highest level belongs to the need for work responsibility. Then, work ethics (morality, honesty, loyalty, etc.). and work commitment. All of the data previously mentioned are in high level.