Leadership Affecting The Work Morale of The Employees of Thailand Post Company Limited

Abstract

This study aims to (1) investigate the level of leadership and morale of employees, (2) compare the morale of employees classified by personal factors, and (3) examine the leadership that affects the morale of employees at Thailand Post Company Limited. This study is quantitative research with a sample of 389 employees from Thailand Post Company Limited, Headquarters in Bangkok. Data was collected using a questionnaire and analyzed using descriptive statistics, including percentage, mean, standard deviation, and inferential statistics, including t-test, One-way ANOVA, and Pearson's Correlation Coefficient. The results of the study found that: 1) The overall level of leadership among executives is at a moderate level, with a mean of 2.97, while the overall morale of employees is also at a moderate level, with a mean of 2.99. 2) The comparison of employee morale classified by personal factors such as gender, age, status, education level, job position, years of service, and average monthly income showed no statistically significant differences at the .05 level (p > 0.05 in all aspects). 3) From the Pearson correlation coefficient test, it was found that overall, the four aspects of leadership had no statistically significant linear relationship with employee morale in almost all dimensions, except for one pair: directive leadership showed a positive correlation with organizational commitment at a statistically significant level of .05 (r = 0.122).